Scope
Reformed Finance LLC is an educational platform. Strategy calls, articles, and all other educational services offered through reformedfinance.net are provided free of charge and are not subject to this policy.
This policy applies only to physical and digital products purchased through the Reformed Finance store, including books, DVDs, and other resources.
Return Window
Items may be returned within 30 days of delivery for a refund, subject to the conditions below.
Condition Requirements
To qualify for a return, items must be:
- In new, resalable condition
- Unused and undamaged
- In their original packaging, where applicable
DVDs must have an unbroken shrink wrap or factory seal to be eligible for return. Once opened, DVDs are non-returnable due to copyright restrictions, except in cases of a manufacturing defect (see “Damaged or Defective Items” below).
How to Initiate a Return
To start a return, contact us at service@reformedfinance.net with your order number and the reason for the return. We will confirm eligibility and provide return instructions.
Items returned without prior contact may not be accepted.
Return Shipping
The customer is responsible for return shipping costs, except in cases of a damaged, defective, or incorrectly shipped item (see below). We recommend using a trackable shipping method, as we cannot issue a refund for items lost in transit.
Refunds
Once a returned item is received and inspected, we will notify you of the approval status. Approved refunds are issued to the original payment method within 10 business days. Original shipping charges are non-refundable.
Damaged or Defective Items
If an item arrives damaged, defective, or different from what you ordered, contact us within 30 days of delivery at service@reformedfinance.net. In these cases, Reformed Finance will cover return shipping and issue a full refund or replacement, at your preference.
Non-Returnable Items
The following are not eligible for return:
- Digital downloads, once accessed or downloaded
- Opened DVDs (except defective units)
- Gift cards, if offered
Contact
Questions about this policy can be directed to service@reformedfinance.net or through the contact form at reformedfinance.net.
This policy applies solely to store purchases. Reformed Finance’s educational content, strategy sessions, and all other services remain free and are governed separately by our site disclaimer.